Conditions of Use
Hello International Customers!
All international packages are sent via DHL or GLS. Packages are always insured and all packages must be signed for when delivered.
Packages take 7 to 9 days to arrive at their destination (although occasionally there are hold-ups at customs which is out of our control). Shipping costs will be calculated at checkout and are determined by weight & destination. You can always place an order and then opt not to continue with it once shipping costs are established. Please be aware that your order can only ship to the billing address of your credit card.
All orders outside the European Union are VAT free! You save 19% german VAT! Shipping rates for wholesale customers vary. If your country does not appear on the list above, please contact us.
FORMS OF PAYMENT
We offer 2 forms of payment for international packages (depends on destination)
1. Paypal
2. Bank Wire Transfers (preferred).
ONLY FOR NON-EU-CUSTOMERS: Please note that the customer is responsible if any duties & taxes are imposed by your country at your country's border. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country. For more information we suggest that you contact your local customs office before ordering. * Very important - If you deny the delivery of a package due to customs fees, please understand that you will be responsible for the full cost of shipping to and from.
*Note: For orders placed for International Destinations we will hold the entire order until all the items are in stock. These orders cannot be split.
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